External Checklist
Flow 1 & Flow 2 — External UAT
Use this page for the external end-user validation. Verify each item for both interview methods: Onsite and Virtual.
Open editing — anyone can approve or disapprove, and changes save automatically for everyone.
Flow 1 of 2
Flow 1 — Booking Reminder
A single reminder flow sent before the interview to confirm the candidate's booking.
Onsite Method
Qualified candidate booking email
Touchpoint 1 of 12
Ella email reminder 1 with dynamic subject
Touchpoint 2 of 12
Ella email reminder 2 with dynamic subject
Touchpoint 3 of 12
Ella email reminder 3 with dynamic subject
Touchpoint 4 of 12
Ella email reminder 4 with dynamic subject
Touchpoint 5 of 12
Ella email reminder 5 with dynamic subject
Touchpoint 6 of 12
1 SMS
Touchpoint 7 of 12
Call 1 pushed
Touchpoint 8 of 12
Call 2 pushed
Touchpoint 9 of 12
Call 3 pushed
Touchpoint 10 of 12
Call 4 pushed
Touchpoint 11 of 12
Call 5 pushed
Touchpoint 12 of 12
Virtual Method
Qualified candidate booking email
Touchpoint 1 of 12
Ella email reminder 1 with dynamic subject
Touchpoint 2 of 12
Ella email reminder 2 with dynamic subject
Touchpoint 3 of 12
Ella email reminder 3 with dynamic subject
Touchpoint 4 of 12
Ella email reminder 4 with dynamic subject
Touchpoint 5 of 12
Ella email reminder 5 with dynamic subject
Touchpoint 6 of 12
1 SMS
Touchpoint 7 of 12
Call 1 pushed
Touchpoint 8 of 12
Call 2 pushed
Touchpoint 9 of 12
Call 3 pushed
Touchpoint 10 of 12
Call 4 pushed
Touchpoint 11 of 12
Call 5 pushed
Touchpoint 12 of 12
Flow 2 of 2
Flow 2 — Marking Attendance
A reminder flow sent around the interview date to confirm attendance and share schedule details.
Onsite Method
Email booking confirmation
Touchpoint 1 of 14
Calendar email invite sent
Touchpoint 2 of 14
Messenger booking schedule in Messenger
Touchpoint 3 of 14
Ella email reminder 1 with dynamic subject
Touchpoint 4 of 14
Ella email reminder 2 with dynamic subject
Touchpoint 5 of 14
Ella email reminder 3 with dynamic subject
Touchpoint 6 of 14
Ella email reminder 4 with dynamic subject
Touchpoint 7 of 14
Ella email reminder 5 with dynamic subject
Touchpoint 8 of 14
1 SMS
Touchpoint 9 of 14
Call 1 pushed
Touchpoint 10 of 14
Call 2 pushed
Touchpoint 11 of 14
Call 3 pushed
Touchpoint 12 of 14
Call 4 pushed
Touchpoint 13 of 14
Call 5 pushed
Touchpoint 14 of 14
Virtual Method
Email booking confirmation
Touchpoint 1 of 14
Calendar email invite sent
Touchpoint 2 of 14
Messenger booking schedule in Messenger
Touchpoint 3 of 14
Ella email reminder 1 with dynamic subject
Touchpoint 4 of 14
Ella email reminder 2 with dynamic subject
Touchpoint 5 of 14
Ella email reminder 3 with dynamic subject
Touchpoint 6 of 14
Ella email reminder 4 with dynamic subject
Touchpoint 7 of 14
Ella email reminder 5 with dynamic subject
Touchpoint 8 of 14
1 SMS
Touchpoint 9 of 14
Call 1 pushed
Touchpoint 10 of 14
Call 2 pushed
Touchpoint 11 of 14
Call 3 pushed
Touchpoint 12 of 14
Call 4 pushed
Touchpoint 13 of 14
Call 5 pushed
Touchpoint 14 of 14